The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or call a HVAC pro like North Mechanical Heating and Cooling. If you’re putting it in on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw enough juice, Nest says you might have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on rapidly in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat pro such as one from North Mechanical Heating and Cooling can assist you. We can determine the issue and install a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the opportunity to monitor settings while you’re out. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling pros at North Mechanical Heating and Cooling can take care of the issue quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, give us a call at 928-263-8570 to request your appointment now.