The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can adjust temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or contact a HVAC pro like North Mechanical Heating and Cooling. If you’re wiring it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can draw ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample electricity, Nest says you may run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t switch on or turns off and on rapidly in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional like one from North Mechanical Heating and Cooling can assist you. We can diagnose the malfunction and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re on the go. It’s an annoying experience when yours won’t run correctly, but our heating and cooling experts at North Mechanical Heating and Cooling can take care of the trouble fast.

If you’re experiencing atypical heating and cooling behavior with your new Nest, give us a call at 928-263-8570 to book your appointment today.